Our company TÜRCERT Technical Control and Certification Inc., serves in all areas, in accordance with the principles of quality policy serves customers. Within this framework, the principles of our quality policy, which are explained and followed by the senior management, are as follows:

• All persons and organizations that are serviced are tried to stand at fair, impartial and equal distance. In the services provided, importance is given to being impartial and independent.
• The services provided are reported without any financial concern and in a completely fair manner. Reporting that will mislead customers or third parties is strictly forbidden.
• The goal is to meet customer expectations and demands in a fast, high quality, accurate and reliable manner. There is no other way to ensure the quality of service.
• While the service is provided, the legal regulations in force, the European Union directives, the conditions in the relevant domestic and foreign standards and in particular the principles of accreditation are strictly excluded.
• Customers are not considered as a one-time business, they always try to get customers to be served and to create customer loyalty. To ensure this, we guarantee to provide quality service and to serve in the same way at all times. This is the condition for achieving sustainable success.
• It is important to keep the information and reports obtained during or after the services provided confidential. Such information and documents shall not be taken out of the organization for any reason and shall not be shared with another organization. Care is taken to protect confidential information and registered rights of customers.
• Just as customers are regarded as the most valuable resource, employees are treated as a valuable asset and employee satisfaction is essential. In this respect, it is important to ensure the continuity of the employees.
• The continuous improvement approach that forms the basis of all management systems is indispensable. Processes are continuously improved within the plan, implement, control and take action cycle.
• In order to ensure the quality of services provided, new technologies, newly applied methods and all innovations developed within the scope of the services provided are followed and employees are informed about them.
• Our company has been accredited by domestic and foreign accreditation organizations in order to ensure that its activities are valid all over the world regarding conformity assessment and certification activities.
• Within the framework of the relevant accreditation conditions, processes that slow down services are not implemented and customer dissatisfaction is not created.